TERMS & CONDITIONS
- These terms and conditions apply as general terms and conditions for availing services at Runs Hairaffair. Additional terms and conditions may apply in respect of the particular service.
- These terms and conditions are subject to change without any prior notice. Hence,customers are requested to refer to the terms and conditions from time to time and before availing any service.
- Further, by availing the services, the customer shall be deemed to have accepted all the below mentioned Terms and Conditions and it constitutes a contract between the customer and the organization owning and running the respective Runs Hairaffair.
APPOINTMENT & CANCELLATIONS
- It is advisable to book an appointment before hand to avoid disappointments
- We will be happy to change / reschedule your booking with prior notice subject to availability of spare appointment.
- Please inform 12 hours prior for cancellation of your appointment.
CONSENT AND CONTRAINDICATION
- Wherever applicable, please fill up the true and complete information which would enable us to offer accurate consultation and services.
- Before availing any new service, we recommend that you take a patch test for all products used in providing
the service to avoid any reaction and to protect your well-being.
- While booking an appointment/availing services, please notify us if you are pregnant to enable us to ensure your comfort & safety and at the same time accurate services for your needs as certain services may not be advisable.
- Please inform your Expert of any medical conditions prior to your service, as some Services may not be
appropriate for you.
CUSTOMER/ SERVICE REFUSAL
- We reserve the right to refuse a Customer/any service should we feel that the service requested for is against SOP or may not be safe/suitable for the customer given the medical / hygiene / physical condition as disclosed by the customer during the consultation process.
- Runs Hairaffair and its staff also reserves the right to refuse service to any customer, should they feel threatened due to verbal or physical abuse of any sort.
- Prices of services are exclusive at Runs Hairaffair reserves the right to alter prices without any prior notice.
- Prices as on date of service delivery will be billed and are subject to tax at prevailing rates.
- All valuables are at the sole responsibility of the Customer.
- Runs Hairaffair would not be liable for any loss or damage of the same.
- Runs Hairaffair gives utmost importance to Conduct of Business Practices with highest standards of health, safety, ethics & compliance with applicable laws and regulations.
- Do give suggestions / feedback or report any incident that you consider to be not
in accordance with these standards.
REFUND & EXCHANGES
- Runs Hairaffair follows a “No Refund” Practice.
- In the unlikely circumstance that the service delivered has not been up to your satisfaction, please register your complaint on firstname.lastname@example.org within 15 days of availing the service.
- After taking consultation and the service has been completed in accordance with the agreed terms, the customer is liable to pay the entire service charge.
PAYMENTS AND BILLING
- We accept payments made in cash/Paytm/Bank Transfer.
- In case any discrepancy is noticed,then the same should be resolved/registered with support@runshairaffair / 9312311717 within 15 days.
- Customers are requested to accurately share all necessary details while filling the Declaration cum Consent form, as the same is in your best interest.
- All Personal Information / Sensitive personal data or information provided by the customer while booking
appointments, consultation procedures or filling consent forms is Out of the customer’s free consent to enable the Company to carry out the services.
- Further Runs Hairaffair shall keep the Personal Information / Sensitive personal data or information provided by the customer confidential and may store the same for future reference and use and for providing and recommending any other products and/or services or marketing purposes.
- Among others we use the personal information provided by you to contact you for informing you of our products, offers, services and promotions and other legitimate marketing purposes.
- Please email email@example.com or Call 9312311717 in case of any query,grievance/complaint/feedback.